Refund policy

At HAUS OF KOSMOS, we take great pride in the quality and intention behind every piece. While we do not offer standard returns or exchanges, we understand that unique situations can arise.

We handle all return, refund, and exchange requests individually. If you believe your order qualifies, please contact us within 7 days of receiving your item.

To Request a Review:

Email us at info@hausofkosmos.com with:

• Your order number
• A brief description of your concern
• Photos, if applicable

We’ll review your request and respond promptly.

Important Notes:

• Items must be unworn, unwashed, and in original condition.
• Return shipping costs (if applicable) are the customer’s responsibility.

Thank you for your understanding and for shopping with us at HAUS OF KOSMOS!